How do companies and executive realize benefits from analytics relating to voice? We introduce a strategic framework, with operational details, for companies in any region globally to utilize Voice AI for their businesses, customer analytics, and products.
The strategic framework considerations for Voice AI planning include:
1) Think local
2) Build and promote "Privacy By Design"
3) Leverage Artificial Emotional Intelligence (AEI)
This thought-leadership strategy framework is published in The Wharton Magazine.