Platform

Voice Analytics and Artificial Intelligence: Future Directions for a post-COVID world

We showcase why voice analytics and AI matters and the potential for dramatic shifts in the ecosystem of voice-enabled technologies for...

Realizing the Potential of Visual Artificial Intelligence

In an earlier piece, we identified strategic considerations for companies to realize benefits from voice AI. We extend this framework and...

3 Strategies for the Future of Voice-Enabled AI

How do companies and executive realize benefits from analytics relating to voice? We introduce a strategic framework, with operational...